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Shipping & Returns

BayTrade Imports & Distribution will cover shipping costs for orders placed over R2500 incl. vat to all major areas within South African Borders via a door-to-door courier. International Shipping is for the client's account and for their arrangement.

Orders are shipped within 48 hours once the payment is reflecting in BayTrade's account, provided stock is available. BayTrade will duly notify you, should there be a stock issue and refund your payment in full. 

You may return, at your own expense, unopened and sealed product/s purchased from BayTrade and receive a full refund of the purchase price within 5 days of the date of purchase. You will only be eligible for a refund if the product is returned to BayTrade together with the original tax invoice.

You may return opened and unsealed products purchased to BayTrade and receive a refund of the purchase price less 10% within 5 days of the date of purchase.  BayTrade levies a charge on returns of unsealed products to cover the costs of repackaging the product for resale. You will only be eligible for a refund if the product is returned to BayTrade together with all its accessories, the original product packaging, and the original tax invoice. This excludes any bulk deals over five units. BayTrade will not facilitate any bulk deal returns. All faulty products will be covered under the relevant product warranty.

Where you are eligible for a refund, the purchase price will be refunded to your credit/debit card or, if you paid using another payment method, by electronic funds transfer (EFT) to your bank account.  For this purpose, you may be required to provide your bank account details to BayTrade.